Case Studies

Customer Stories

Real results from organizations that transformed their AI operations with Rotascale.

9 Case Studies
6 Industries
$280M+ Measured Impact
4 Continents
Banking Middle East First of Its Kind

Regional Bank: Autonomous KYC Perpetual Refresh

New regulations required continuous KYC monitoring. Multi-agent AI now handles 90% of customer reviews autonomously — zero regulatory findings.

90% Autonomous rate
-85% Cost per review
0 Regulatory findings
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Insurance Europe First of Its Kind

Commercial Insurance: End-to-End Autonomous Underwriting

Multi-agent AI handles SME commercial underwriting from submission to bound policy. First fully autonomous underwriting in regulated European market.

73% Fully autonomous
3.7 min Quote to bind
-2.1pp Combined ratio
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Banking Southeast Asia

Regional Bank: AgentOps for Customer Service AI

Customer service AI agents scaling to production without governance, compliance evidence, or cost visibility.

96% Agent reliability
-95% Debug time
-97% Audit prep time
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Insurance Asia Pacific

Life Insurance: Fraud, Waste & Abuse Detection

Fraud detection needed AI accuracy at affordable cost. Traditional approaches either missed fraud or broke the budget.

94% Detection rate
-71% Cost per claim
+$2.8M Fraud prevented
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Telecommunications Southeast Asia

Telco: Agent-Ready Data Platform

Data warehouse built for analysts couldn't handle AI agent query volumes, causing latency, hallucinations, and cost explosion.

-96% Query latency
-78% Hallucination rate
-47% Platform cost
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Government Asia Pacific

National Government: Sovereign AI for Citizen Services

National AI initiative requiring sovereign infrastructure, equity across regions, and unified governance across 20+ agencies.

23 Agencies onboarded
2.3% Max equity variance
68% Citizen trust
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Insurance Asia Pacific

Life Insurance: Policyholder AI Concierge

AI concierge POC succeeded but production revealed reliability, compliance, and escalation failures.

97% Response accuracy
4.4/5 Customer satisfaction
-41% Call center volume
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Healthcare North America

Health System: Clinical Decision Support Trust

Clinicians ignored AI alerts due to lack of explainability, alert fatigue, and no feedback loop from outcomes.

+127% Alert acceptance
-62% Alert volume
-12% Sepsis mortality
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