A senior AI reliability engineer on your team — without the full-time hire
Ongoing architecture reviews, incident support, platform optimization, and quarterly business reviews. We're an extension of your team, not a vendor you call when things break.
You've deployed. You're live. Now you need a partner who knows the platform deeply and can help you keep it running and evolving.
AI systems don't stay still. Neither should your support.
Models update, use cases expand, regulators move, and new risks emerge. You need someone who knows the platform — and your environment — to keep things running well.
Continuous evolution
Your AI systems change every month. New models, new use cases, new data sources. Each change needs a reliability review.
Architecture decisions pile up
Every new AI system needs review. Having an expert on call means faster, better decisions — and fewer mistakes that cost you months.
Incidents don't wait
When AI systems fail in production, you need experienced help fast. Not a support ticket — a person who knows your environment.
The field moves quickly
New reliability patterns, new compliance requirements, new threats. Staying current is a full-time job. Let us handle it.
"Think of us as your fractional AI reliability team. We're not on standby waiting for things to break — we're actively working to make sure they don't."
Everything you need to keep your AI reliable
Regular engagement, architecture reviews, incident support, and strategic guidance — tailored to your organization and your maturity level.
Regular strategy sessions
Weekly or monthly check-ins to review progress, address challenges, and plan next steps for your AI reliability program.
Architecture reviews
Review new AI systems and changes for reliability and trust considerations before they reach production. Catch problems early.
Incident support
Same-day response for production issues. We help you diagnose, resolve, and build preventive measures so it doesn't happen again.
Platform optimization
Ongoing tuning of your Rotascale deployment — performance, cost, coverage. We find the improvements you didn't know were there.
Flexible, predictable, always available
The engagement adapts to your needs as your AI reliability program matures. Start small, scale up when you need to.
Dedicated hours
4-8 hours per week of advisory time, depending on your package. Scheduled sessions plus async support via Slack or Teams.
Fast response
Same-day response for urgent production issues. Next business day for standard requests. No support ticket queues.
Quarterly reviews
Comprehensive business review with your leadership each quarter. Program assessment, roadmap updates, and strategic planning.
What you receive every month
Monthly reports
Activities completed, recommendations made, progress against goals, and upcoming priorities. Clear and concise.
Architecture review documents
Written feedback on proposed systems and changes with specific, actionable recommendations.
Incident post-mortems
Root cause analysis, impact assessment, and preventive measures for any reliability incidents.
Best practice guides
Custom documentation tailored to your organization, technology stack, and regulatory requirements.
Quarterly business reviews
Executive-level progress reports, roadmap updates, and strategic recommendations for your leadership team.
Direct access
Slack or Teams channel for ongoing questions and quick consultations. We're always a message away.
Pick the level that fits
Essential
$8K/month
4 hours/week, monthly strategy sessions, email support. For teams starting their AI reliability journey.
Professional
$15K/month
8 hours/week, weekly sessions, Slack support, incident priority. For teams with active AI reliability programs.
Enterprise
Custom
Dedicated advisor, unlimited support, on-site visits. For organizations with complex, multi-team AI deployments.
Let's talk about ongoing support
We'll discuss your needs and recommend the right engagement level. No commitment required.